Location: Trybe, Kennedy Town  Salary: HKD 22,000 - 25,000 per month  Working Schedule: 5 days a week + Saturday afternoons

About the Role
We are seeking a friendly, detail-oriented, and proactive Full-Time Receptionist to be the welcoming face of our studio.

If you enjoy building relationships, creating efficient processes, and contributing to a vibrant community, this is the perfect role for you!
In this position, you'll support both adult and kids’ clients, help manage daily operations, and be an active part of fostering a warm, inclusive environment.

Please note, this role involves helping coaches move equipment and assisting with class transitions, you won’t be sitting behind the desk all the time!

Key ResponsibilitiesFor Adult Clients:

- Sign in clients for classes and activities

- Get to know our clients & community  

- Recommend classes that align with their goals  

- Remind them of upcoming adult community events

- Handle new class inquiries via in-person, WhatsApp, email, and Instagram

- Manage payments efficiently

- Film classes for social media content

- Perform opening and closing duties, including basic operations & maintenance

- Assist in organizing and communicating events

- Support coaches during floor transitions between classes

- Help coaches move equipment and set up classes as needed

For Kids and Parent Interactions:

- Answer parent inquiries with warmth and professionalism

- Help sign kids in for their classes and direct them accordingly

- Assist in organizing and communicating kids’ events

- Support coaches during floor transitions between classes

- Help coaches move equipment and set up classes as needed

What We Offer

- Free classes (in free time)

- A lively, supportive environment

- Opportunities to connect with a diverse community

What We’re Looking For

- Fluent in at least two languages (English, Cantonese, Mandarin)

- 2+ years’ experience in a similar role- Attentive, proactive, and detail-oriented

- Skilled at creating efficient processes and problem-solving

- Helpful, observant, and customer-focused

- Enjoy building relationships across all ages

- Flexible and comfortable working in a noisy environment

- Able to assist with equipment setup and class transitions

- Curious and open-minded about improving processes and customer experience

Join Our Team!
If you’re friendly, organized, and excited to be part of a dynamic community, we’d love to hear from you.

Please send your CV to us at hr@trybehk.com